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Privacy Policy

Last updated: August 21, 2025

Introduction

Hidayyah ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hidayyah.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone, address)
  • Account credentials and preferences
  • Payment and billing information
  • Order history and shipping details
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Provide customer service and support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information. We may share information in these situations:

  • With trusted service providers who assist in operations
  • When required by law or legal process
  • To protect our rights or safety
  • In connection with a business transfer
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze website usage, and personalize content. You can control cookie preferences through your browser settings, though some features may not function properly if disabled.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your information
  • Restrict processing
  • Data portability
  • Withdraw consent
  • Opt-out of marketing communications

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

International Users

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or website notice. Your continued use constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Hidayyah Privacy Team

Email: privacy@hidayyah.com

Website: hidayyah.com/contact