Terms of Service

Last updated: August 21, 2025

Agreement to Terms

By accessing and using Hidayyah's website (hidayyah.com) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Use of Our Services

Eligibility

You must be at least 18 years old or have parental consent to use our services. By using our website, you represent that you meet these requirements.

Account Responsibility

You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities that occur under your account
  • Providing accurate and current information
  • Notifying us of any unauthorized use

Prohibited Uses

You may not use our services to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access
  • Interfere with service operations

Orders and Payments

Order Acceptance

All orders are subject to acceptance by Hidayyah. We reserve the right to refuse or cancel orders for any reason, including product availability, pricing errors, or suspected fraud.

Pricing and Payment

  • All prices are displayed in the applicable currency
  • Prices may change without notice
  • Payment is due at the time of order
  • We accept major credit cards and approved payment methods
  • Additional fees (taxes, shipping) may apply

Order Modifications

Order modifications or cancellations may not be possible once processing begins. Contact us immediately if changes are needed.

Shipping and Delivery

  • Delivery times are estimates and not guaranteed
  • Risk of loss transfers upon delivery to carrier
  • You must inspect orders upon receipt
  • Report any issues within the specified time frame
  • International orders may be subject to customs duties

Returns and Exchanges

Our return policy includes:

  • 30-day return window for most items
  • Items must be unworn and in original condition
  • Original tags and packaging must be included
  • Some items may not be eligible for return
  • Return shipping costs may apply
  • Refunds processed within 5-10 business days

Intellectual Property

All content on our website, including text, images, designs, and trademarks, is owned by Hidayyah or our licensors. You may not use our intellectual property without written permission.

Product Information

We strive for accuracy in product descriptions and images. However, we do not warrant that descriptions are completely accurate or error-free. Colors may vary due to monitor settings.

Limitation of Liability

To the maximum extent permitted by law, Hidayyah shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration in accordance with applicable arbitration rules, rather than in court.

Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or website notice. Continued use constitutes acceptance of updated terms.

Governing Law

These terms are governed by the laws of the jurisdiction where Hidayyah is established, without regard to conflict of law principles.

Contact Information

For questions about these Terms of Service, please contact us:

Hidayyah Legal Team

Email: legal@hidayyah.com

Website: hidayyah.com/contact

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.